Posted by on 17/09/2018

This qualification gives an introduction to working in customer service which could form part of progression to and preparation for employment.

Course Information

Estimated Time: 10 Hours

Difficulty: Beginner

Categories:

Course Instructor

Adult Community Learning Adult Community Learning Author
 

Learner

£96.00
 
Enroll

Introduction to Customer Service

Understand the range of customer focused roles available in the local area
Understand the importance of working within given rules
Create a good impression & demonstrate the ability to interact positively
Numeracy in Retail
Adult Community Learning